FAQ
Questions, answered
Short answers to the questions parents ask before booking.
If you’re not sure what’s best, contact us and we’ll guide you.
Getting started
What’s the best place to start for my child?
If your child is anxious, stuck, or needs structure, start with a taster 1-1 session. If they’re fairly independent and just need a roadmap, start with Maths Made Simple. If time is tight, choose a Crash Course.
How do I know if my child needs
1-1 support or just the book?
1-1 support or just the book?
If they can sit down and study alone but lack clarity, the book is usually enough. If confidence is low, they avoid maths, or they don’t know where to begin, 1-1 support gives them the calm space to rebuild.
What if my child hates
maths or feels “behind”?
maths or feels “behind”?
That’s exactly who we’re built for. We focus on clarity first, small steps, no judgement, so confidence returns and progress becomes possible again.
Do you help students who struggle with focus or learning differences?
Yes. Many students we support find maths harder in a busy classroom. We tailor sessions to the student and keep things calm, structured, and encouraging.
Will this work if they’ve
missed key foundations?
missed key foundations?
Yes—foundations are often the real blocker. We identify the gaps first, rebuild what’s missing, then move forward with a clear plan.
Logistics & Policies
What’s included when
we book 1-1 support?
we book 1-1 support?
You’re not just buying “an hour.” You get a system: the lesson itself plus visibility and structure so progress continues between sessions (recordings, feedback, and weekly accountability where applicable).
How much time does my
child need outside lessons?
child need outside lessons?
Most students do best with short, consistent practice (even 15–30 minutes a few times a week). The goal isn’t long study sessions—it’s steady momentum.
What if we need to pause or take
a break during holidays/exams?
a break during holidays/exams?
No problem. Families often pause around busy periods and restart when things settle. If you’re unsure, our team can recommend the best timing for your child.
Is online learning actually
effective for maths?
effective for maths?
Yes, when it’s structured and interactive. Our sessions are live and focused, and students can rewatch explanations before tests, which is often where the “click” happens.
How do I contact support
if I have a question?
if I have a question?
You can contact our team anytime and we’ll point you in the right direction, whether you need help choosing a product, scheduling, or general guidance.